Crystal FAQ

Q: Where do you get your crystals?

A: We work with miners and lapidaries across the globe. We hold our suppliers to a high standard, and always try to obtain our crystals from family owned and small businesses rather than large crystal corporations.

Q: Where do I start?

A: Anywhere! Your crystal journey will always be personal to you. There is no right or wrong way to begin collecting, working with or utilizing your crystals.

Q: Can anyone collect crystals / Is it a closed practice?

A: Crystals are absolutely for ANYONE and EVERYONE! Although they are used in countless practices, cultures and traditions, they are by no means a closed practice. You do not need to believe in crystal healing or energies to enjoy their beauty, and YES, you can love them simply for the aesthetic!

Q: How do I know if a crystal is right for me?

A: We always recommend trusting your intuition and allowing yourself to be guided to what you need. If you are uncertain, you can always do some research (which we always recommend!), ask a professional, and or reach out to us for assistance.

Q: Do you ship worldwide?

A: Yes, we do ship to most countries. If you are uncertain about yours please feel free to message us!

Q: How do I use my crystals?

A: Crystals do have their own unique special qualities and properties that serve specific purposes. If you are looking for a specific result, we recommend researching which crystals would be best. There are so many ways to use crystals in daily life, such as carrying them with you, meditating with them, wearing them as jewelry, or keeping them in your desired space. Again, there really is no way to go wrong.

Q: Do I need to cleanse / charge my crystals?

A: Crystals do not necessarily need to be cleansed, although many people prefer cleansing. Cleansing your crystals is a way to abolish any energies that may be attached, and starting a clean slate, which can give a positive boost their properties and energies. The same goes for charging. It is believed that crystal energies can become stagnant, so charging them can restore and elevate their abilities. This all applies if you are using your crystals for healing or spiritual purposes.

Q: How do I cleanse / charge my crystals?

A: There are countless ways to cleanse and or charge your crystals. We recommend doing some research, and making sure that the method you use is safe for the specific crystal you intend to cleanse or charge. For example, water, salt, sunlight and moonlight are often used, but some minerals can't mix with these elements, as they can cause damage to the structure and appearance of your crystal.

Q: How long does shipping take?

A: Shipping times do vary, depending on volume of orders that we receive. At busier times, order turnover may take longer than usual, such as holidays and big sales. We always do our best to keep up with orders and ensure your order is shipped as quick as we can. We ship in order of receipt.

Q: Can I track my order?

A: Yes, all orders are tracked. Once your order has shipped, you will receive a shipping notification as well as a tracking number.

Q: What if I don't see what I am looking for?

A: You can contact us if you are looking for something specific, and we may be able to order it in for you! If you're interested, inquire for details.

If you still have questions after reading our FAQ, feel free to reach out to us by clicking on our Contact Form and sending us a message.